Our COVID-19 Plan

 

PURPOSE: The following policies and procedures is to address employee and client safety and adherence to State of Alaska Health Mandates concerning the COVID 19 Pandemic. These policies and procedures are in addition to our existing risk management plan and are in effect until modified or rescinded.

 

Pack Creek Bear Tours (PCBT) provides backcountry guiding services to travelers from around the world. As such, guides and clients may be exposed to the virus that causes COVID-19. This plan details the measures PCBT will uses to mitigate exposure to COVID 19.

 

Due to the fluidity of the events, directives, and mandates during this pandemic, this plan will be updated as conditions change, and as relevant information is disseminated by local, state and federal agencies. Employee notification of amendments will be made by the General Manager (GM) following adoption.

 

Agreement with Clients and Client Health Policy

  • General Policy: PCBT is committed to reducing the risks to clients and employees through the adoption and implementation of rigorous informational and health screening practices. PCBT will work with clients to establish clear, mutual understanding of the services and limitations to services being provided during tours
  • Client Booking and COVID 19 Screening Policy
    • Corvid 19 Test Results. In accordance with State of Alaska Health Mandate 10(Issued 6/5/20) all clients entering the state will have received documentation of a negative PCR test or completed a quarantine. We will request that clients provide the company with documentation of
      1. A negative Corvid 19 test result within 72 hours of arrival to Alaska; or
      2. A negative Corvid 19 test result upon arrival to Alaska.
      3. Completed a 14-day quarantine period upon arrival to Alaska.
    • Clients are required to complete a health screening survey as part of their pre-trip questionnaire.
      1. PCBT employees will contact GM at the arranged client meeting time and inform GM of client self reporting information.
      2. Discussion and implementation of forfeiture proceedings will be completed only by the GM or their delegated agent.
      3. Clients must agree to complete the screening for relevant signs and symptoms, that they are not knowingly experiencing signs or symptoms of the Corvid 19 virus nor have they knowingly been in contact with individuals displaying signs or symptoms of the Corvid 19 virus within 72 hours of their tour.
      4. Clients who are unwilling to complete the health screening survey or are determined by PCBT staff to be actively displaying symptoms at the time of the tour’s departure will forfeit tour payment.
        1. PCBT employees will contact GM at the arranged client meeting time and inform GM of client refusal to complete said health screening survey.
        2. Discussion and implementation of forfeiture proceedings will be completed only by the GM or their delegated agent.
  • Client Self-reporting Policy: Clients may not participate in any aspect of the trip if they are;
    • Currently experiencing signs or symptoms of Corvid 19.
    • Have knowingly been in contact with a known or suspected case of Corvid 19 within 14 days of the tour departure.
    • Have had a fever within 72 hrs of the tour departure.
    • Are less than 14 days from onset of documented COVID 19 may not participate in any aspect of a PCBT.
  • Clients who are sick or become sick during the tour
    • Inform their guide;
    • Initiate additional distancing as possible.
    • Guide contacts General Manager, who works with the clients to inform relevant state and local health officials.
  • Staff Health Policy
    • General: All PCBT employees are encouraged to practice stringent health practices as recommended by the Center for Disease Control.
    • Staff Screening: Guides will self-report temperature and relevant symptoms the day-of prior to their shift on a Google sheets drive. Employees may not guide or come in to work if they:
      • Has knowingly been in contact with a suspected or positive case of COVID-19 within the past 14 days;
      • Are within 72 hours of exhibiting significant symptoms or a fever;
      • When in recovery from a case of COVID-19, are within 14 days from onset or less than 72 hours since the end of significant symptoms or fever.
      • Are exhibiting the current CDC recognized symptoms consistent with COVID-19;
      • Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19 and will not report work if they have:
      • Cough
      • Shortness of breath or difficulty breathing
      • Or at least two of these symptoms:
        • Fever
        • Chills
        • Repeated shaking with chills
        • Muscle pain
        • Headache
        • Sore throat
        • New loss of taste or smell
  • Sick plan
    • Any employee with symptoms will immediately inform GM to arrange for trips to be cancelled while employee recovers. GM will work with employee to contact state and local medical officials.
    • No employee displaying symptoms of COVID-19 may provide services to customers. Symptomatic or ill employees may not report to work.
    • No employee will be allowed to return to work until 72 hours after exhibiting a fever.
    • Employees who have tested positive for Covid 19 may not work until they meet CDC Guidelines for returning to work.
  • Tour Practices
    •  Masks: PCBT requests all trip participants wear a personal fabric or similar facial covering whenever in a confined space where social distancing may not be feasible. This includes:
      1. PCBT van
        1. A supply masks (*) will be kept in the PCBT vehicle. Guests without a mask may receive one mask per person.
        2. Guides will inform GM before additional masks are required
      2. Juneau Airport
      3. PCBT Gear Room
      4. Alaska Seaplanes Cessna 185 or Dehav. Beaver
      5. In the field when close proximity is required
    • PCBT requires guides to wear masks wear a personal fabric or similar facial covering whenever in a confined space and/or where social distancing may not be feasible. This includes:
      1. PCBT van
        1. A supply masks (*) will be kept in the PCBT vehicle.
        2. Guides will inform GM in advance when additional masks are required
      2. Juneau Airport
      3. PCBT Gear Room
      4. Alaska Seaplanes Cessna 185 or Dehav. Beaver
  • PCBT guides will carry additional masks equal to the number of clients throughout the tour duration and provide them upon request in a reasonable amount of time.
  • Social Distancing between households
    • Social distancing will be maintained as much as possible in the field. Individuals and household members will be encouraged to maintain 6’ distancing between each other as much as possible, while still adhering to safe bear country practices.
    • PCBT guides will discuss social distancing practices with clients during the pre-trip meeting and prior to arrival at the viewing spit.
    • PCBT guides will work with other outfitters to accommodate special needs to the best of their ability.
      1. Incidents with other groups will be reported to the GM as part of the trip report.
    • Hygiene
      1. The guide is the designated person responsible for monitoring and following all sanitation protocols.
      2. The guide will have hand sanitizer available in the van, airplane and field.
        1. Guides are responsible for wiping down all touch surfaces in the van prior to picking up clients and after dropping off clients. Vehicle will be stocked with spray cleaner and paper towels.
  • Gear room: opportunity for hand washing with soap and water.
  • Guides will attempt to minimize contact with and between clients within reason.
  • Food safety
    • Guides will minimize contact will all food products through the use of disposable gloves and personal masks.
    • The guide will discourage food sharing between household groups.
    • Guides will provide single use water bottles, commercially prepared and packed sandwiches and prepackaged snacks.
  • First Aid
    • Guides are required to wear masks and disposable gloves whenever providing any first aid to clients. Guides should consider using eye protection.
    • Guides will complete documentation whenever any first aid is provided and submit documentation as part of the trip report.
  • Onset of symptoms in the field
    • If a client begins to exhibit COVID symptoms during the trip, the guide will discuss transport arrangements with the General Manager, Dispatch and clients.
    • Guide reports to General Manager and self-quarantines.
    • The General Manager follows up with clients so that they can contact state and local health officials.
  • Post Trip Practices
    • Guides will submit documentation to the GM if:
      • Clients self-reported any incidents that may conflict with Section I of this document;
      • First aid was required that may have resulted in potential Covid 19 exposure to the guide or other clients.
      • Incidents with other parties that may result in potential Covid 19 exposure.
      • Guide began experiencing symptoms
      • Clients began experiencing symptoms
  • Guides will use sanitary materials to wipe down all binoculars, the spotting scope, and other group gear that may have been in immediate contact with guests.
  • Guides will use sanitary materials to wipe down all touch surfaces in the gear room, door knobs, light switches, and similar Gear Room items with which guides and clients may have had contact.
  • Guides wipe down touch surfaces in the van.

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