Details and Policies

How to book, where to go, what to expect: All the important details. You can also give us a call at 907-209-5432 with any questions!

Making a Booking

  • Use the Check Availability box to check availability and make a reservation. Choose from either our Pack Creek tour or Waterfall Creek tour. Booking portal will take you to our partners at Alaska Seaplanes.
  • Our Pack Creek trip is available May 10-June 9 and June 26 – September 10. Peak Season price is $849 per person. The shoulder seasons are $799 per person. Waterfall Creek is available July 20 – August 31. $739 per person. Price includes flights, guide services, gear, lunch or substantial snack and permit fees. All taxes are included.
  • Customary guide gratuity not included.
  • The max group size for online reservations is 5 people. We encourage individuals to book, however the minimum number needed for a trip to go is two.
  • The minimum age is 9 years old.
  • We can sometimes arrange for larger families or groups, and may be able to adjust the flying times if needed to meet your schedule. We can also sometimes take a second group if the date you select is already full. Call 907-209-5432 to ask about your desired date and group size.

Refund Policy

  • We include a non-refundable $75 per person permit fee for Pack Creek Reservations made from July 5 – August 25.
  • If a tour is unable to fly due to weather or if there is only a single person booked, and guest/guests can’t be accommodated on another departure, there will be a full refund (minus the $75 fee if applicable).
  • Cancellations made at least 15 days in advance will receive full credit or refund of the tour price, (minus the $75 fee if applicable);
  • 3-14 days in advance, a 50 percent refund;
  • Less than 72 hours in advance, no refund.

Visiting Juneau

  • Juneau is a beautiful small town tucked between the Inside Passage and the Coast Mountains. You’ll get to Juneau by either boat or by plane. We have great restaurants, museums, trails and hotels to make your stay enjoyable.
  • Alaska is a rugged place and you can expect cool and wet weather any time of year. We recommend packing warm base layers, a warm jacket or sweater and breathable waterproof jacket and pants for your adventure. We have rain gear we can loan you for your Pack Creek trip.
  • Juneau is a great place to see Alaska’s iconic scenery and wildlife. In addition to bear viewing, we recommend a whale watching trip and a visit to one of our beautiful glaciers.

Getting There and Getting Ready

  • Our trips depart from the Juneau Airport.
  • We’ll meet you at the airport one hour before scheduled flight time. Please ensure you have enough time to get to the airport.
  • We encourage you to allow 20-30 minutes to get to the airport from downtown by car or taxi.
  • Your guide will give you a detailed orientation and help you gear up. Dress for low to moderately strenuous activity in cool, wet weather. While you should bring your own gear if you prefer, we can outfit you with rain gear, rubber boots, binoculars and day packs if necessary. A day pack is useful for carrying a water bottle, rain gear and extra clothes. As we will be out in the wilderness for most of the day, please bring any necessary medications and discuss medical issues with your guide. Photographers are encouraged to bring their equipment, and even though we sometimes view bears at close range a powerful zoom is a good tool.

The Experience

  • Flight time is 25-30 minutes, be sure to have your camera out for the outstanding views!
  • Once we arrive we’ll be outside the entire time. Pack Creek is in the Kootznoowoo Wilderness and features outstanding wilderness scenery and opportunities see old-growth coastal forests.
  • Bears may be seen at any time while ashore. Your guide will help direct you to the best places to see bears. These are wild animals. Flexibility and a positive mental attitude are essential! There are no fences or walkways separating us from the bears. Your guide will carry non lethal deterrent and instruct you in bear safety protocols. While we do occasionally have close encounters, our goal is for the bears to ignore us and engage in their natural behaviors.
  • While there are no physical bathrooms, there are abundant opportunities to relive yourself outside.
  • We put our primary focus on a personalized, small-group experience. Our guides are deeply knowledgeable about bears, salmon and the Alaskan forest. We’re confident you’ll enjoy your time exploring the wilderness with them.

Seasonal Highlights

Pack Creek is a great place to see bears from May to September. We only schedule trips when we expect to see bears, however, sightings are not guaranteed and every day is different.

  • May is a special month at Pack Creek. Bears are descending from hibernation high on the mountainsides down to the beach and estuary to gorge on giant clams at low tide and to graze on nutritious grasses and sedge grasses.
  • Late May through early June is also mating season; this is when we can see the larger males in pursuit of females, but also when sows with new cubs are at their most wary.
  • By the middle of June bears head into the forest and mountain slopes for newly emerging vegetation, and although we often still can observe bears in mid-June, the chances of good viewing decrease such that we do not offer tours June 11-25.
  • In Late June bears begin congregating at Pack Creek in anticipation of the salmon returns.
  • July The chum salmon usually arrive into Pack Creek during the first week of July, followed by huge numbers of pink salmon. This draws bears to Pack Creek.  Adult females and sows with cubs are very common, as are juvenile and sub-adults who have been raised at Pack Creek and are very comfortable with the low level of human presence.
  • In Late-July and August we often see multiple bears in a day at both Waterfall Creek and Pack Creek. We typically observe bears engaged in salmon fishing and avoiding conflict with other bears.
  • September can stay strong for viewing activity at Pack Creek, as long as there are fish in the creek. Bears hang around to gorge on the remaining salmon run before starting to head into the mountains to eat berries at higher elevation and to prepare for hibernation.

Client Responsibilities

1) all clients will be required to follow the safety policies and procedures of Pack Creek Bear Tours (“P.C.B.T.”);

2) All clients will be required to sign a Participant Release of Liability, Waiver of Claims, Assumption of Risks and Indemnity Agreement in favor of P.C.B.T. before departing on any trip; and

3) each client agrees and acknowledges when they sign up for an P.C.B.T. activity that they have significant responsibility for their own safety and that they agree they are ULTIMATELY RESPONSIBLE for their own safety during participation in an activity.