Participant COVID Expectations

COVID-19 Participant Information:

As we plan for more exciting trips in 2021, we are reflecting on the successes of 2020. Thank you to everyone who came exploring with us this past summer. We had wet, challenging weather and awesome bears. To our knowledge, none of our clients or guides tested positive this past season. We hope that our practices from 2020 will help us continue to stay safe. Our goal is to share some expectations for next year based on how we managed COVID issues this past year. We will continue to evolve our plans to meet the situation as we approach 2021. Please call us to discuss any questions or concerns at (907)-209-5432.

Before your trip

  • Make smart decisions about your travel. Travel involves inherent risks of transmission that can reduced but not be eliminated.
    • Follow Alaska’s travel requirements for testing and quarantining.
    • Have a plan for if you get exposed or sick and are unable to travel home.
    • We maintain a guest to guide ratio of 5:1. This may result in participants being from different households. If this is a concern to you, please contact us to determine whether alternate arrangements can be made.
  • Review our full plan. This is where we lay out our policies for hygiene, sanitizing, and screening ourselves. Our full plan is available on our website.
  • Complete a health screening that your guide will issue prior to the trip.
    • Guests must agree not to participate in the tour activity if they exhibit current symptoms of COVID 19; have been in contact with someone that has tested positive with a case of COVID-19 or been in contact with someone in the past 14 days who are; a recovering case and are less than 14 days from the onset.

During your Trip

  • Cover your face to keep your guide and fellow guests safe: We expect that you’ll wear a face covering in the van, gear room, aircraft, and when in extended close proximity to other guests in the field. The guide will provide a mask if you don’t have one.
  • Keep distance when possible: The guide will encourage social distancing between households whenever practicable during the tour. However, distancing is not feasible in many cases due to space limitations and bear safety protocols. This includes transport via passenger van to and from the airport, in the gear room, via float plane and in the field.
  • Keep your hands clean: The guide will make hand sanitizer available throughout the trip. Guests are also encouraged to carry their own and use it.

After your trip

  • If you have signs or symptoms of Covid 19 or have a positive Covid 19 test result within 14 days after your trip please contact us so that we can inform the guide and other participants of their exposure.

Refund Policy

  • Pack Creek trips between July 5 and August 25 include a $75/person permit fee that is non-refundable.
  • You may cancel your trip and receive a 100% refund up to 15 days prior to your trip, excluding non-refundable permit fees. Excluding the exceptions listed below, cancellations made between 14 days and 3 days prior may receive a 50% refund. Cancellations made less than 72 hours in advance do not receive a refund.
  • If you are not feeling well, please do not come on the trip.
    • Clients who are experiencing signs or symptoms of Corvid 19 and contact PCBT more than 72 hours prior to tour departure will receive 100% refund, excluding permit fees.
    • Clients who are experiencing signs or symptoms of Corvid 19 and contact PCBT less than 72 hours of tour departure may receive 75% of their tour cost.

 

Please get in touch if you’d like to discuss any element of your trip. We appreciate your help keeping your guides and fellow guests safe. Conditions may change, so stay in touch. If you have questions or are not comfortable with anything listed here, please contact us at least 15 days in advance of your trip to discuss.

 

Dan Kirkwood Guide and General Manager

907-209-5432

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